Privacy Policy
At Keet Wines, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, store, and share your data in compliance with applicable privacy laws.
1. Information We Collect
We collect personal information that you provide to us when:
Placing an order through our website (WooCommerce).
Signing up for newsletters or marketing communications (Zoho Campaigns).
Creating an account or interacting with our website.
Communicating with us via email, phone, or our contact forms.
This information may include:
Name, email address, phone number, and shipping/billing address.
Payment details (processed securely via third-party payment providers).
Purchase history and preferences.
Additionally, we may collect browsing data such as IP addresses, cookies, and device information to enhance your shopping experience.
2. How We Use Your Information
We use your personal information for the following purposes:
Processing and fulfilling orders.
Communicating about orders, inquiries, or customer service requests.
Sending newsletters, special offers, and promotions through Zoho Campaigns (if you have opted in).
Improving our website, products, and services through analytics.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
Third-party service providers, including WooCommerce for order processing and Zoho CRM for managing customer interactions.
Payment gateways to process transactions securely.
Shipping companies to deliver your orders.
Marketing platforms such as Zoho Campaigns for email communications.
These providers are bound to protect your information in accordance with this policy and applicable laws.
4. Your Rights
You have the right to:
Access, correct, or update your personal information.
Opt out of receiving marketing communications at any time.
Request the deletion of your data, subject to legal and operational obligations.
To exercise these rights, contact us at [insert email address].
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized content. By using our site, you consent to our use of cookies. You can adjust your cookie preferences in your browser settings.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, no online system is entirely secure, and we encourage you to take precautions when sharing information.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest updates.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us.
